You can view Edit History at both the quote and line-item levels in order to help you better understand any changes applied to your quotes at each step of their quoting process.

To view, click the Edit History button in the Quote Actions bar at the top of the quote. Then a pop-up modal with two tabs will appear of ‘Quote Edit History’ and ‘Line Item Edit History’.

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Quote History

This tab tracks what edits were made at the quote level. 

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The Quote Edit History events that the system will track are shown below as well as to which you will have access.

Edit History Event Internal Sales / Customer Self-Service
Updated Registration Project ID Both

Moved Quote

Both

New Line Item Added

Both

Changed Quoted Part

Both

Line Item Moved to Different Quote

Both

New Line Item Moved Into Quote

Both

Removed Line Item

Both
Updated Customer Information Internal Sales
Updated Pricing Rules Internal Sales
Merged Quotes Internal Sales
Added Quote Notes Internal Sales
Refreshed Quote Using Refresh All Both
Quote Created Both
Updated Quote Status Both
Shared Quote Both
Custom Export Both
Updated Due Date Both
Transferred Ownership Internal Sales
PDF Export Internal Sales

Line Item Edit History

This tab tracks the line item level history for each line in your quotes.

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The Line Item Edit History events that the system will track are shown below as well as which Users will have access.

Edit History Event
Internal Sales / Customer Self-Service
Assigned Quote Task Internal Sales
Added Quote Task Due Date Internal Sales
Completed Quote Task Internal Sales
Assigned Follow up Task Internal Sales
Added Follow Up Task Due Date Internal Sales
Completed Follow Up Task Internal Sales
Applied Registration Pricing Both
Updated Line Item Status Internal Sales
Updated Assignee for Follow Up Task Internal Sales
Updated Assignee for Quote Task Internal Sales
Moved Line Item Both
Changed Part Both
Accepted Xref Suggestion Both
Accepted Part Suggestion Both
Updated Quote Price Internal Sales
Updated Quantity Both
Refreshed Line Item Both
Added Line Item Comment (Comment Page) Both
Added Line Item Both
Removed Line Item Both